24S Reviews

Based on 135 customer reviews from our shopper community, 24S’s overall rating is 4.22 out of 5 stars and 84% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 50% of reviewers consider 24S overall a good value option, based on a rating of 2.0 from 2 votes. Most consumers are generally satisfied with Price & Quality (3.33 / 3 reviews) 24S offers. The most common issues with 24S are around Shipping & Delivery, Return Policy and Customer Service based on a rating of 2.50, 2.0 and 1.0.


135 Reviews

Overall Rating

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Good Value


Price & Quality


Shipping & Delivery


Customer Service


Return Policy


All Reviews (135)
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May 11, 2023
"Still awaiting a refund - 23 days on"
Order arrived promptly and well packaged but I needed a larger shoe size. As no exchange option I had to return and reorder. Have received my new order and am enjoying my new larger shoes but 22 days on from acknowledging receipt of the return by courier, I’ve had no refund.
Customer service just say the return is ‘awaiting verification’. No time limit estimated/given for that to happen despite asking but they added that thereafter refunds can take a further 10 working days.
This is not the service I expect from a high end retailer.
Don’t recommend ordering anything unless you’re certain you’ll keep the item.
24S - do you think this is acceptable? When will I get my return ‘verified’ and refunded?

Order # 45YFYAP
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May 10, 2023
"Very fast shipping"
Very fast shipping, perfect items - very good experience overall, thank you very much.
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May 09, 2023
"Great package"
Great package, fast shipping
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May 09, 2023
"Poor customer service"
Ordered a suitcase as a gift - obviously requires a gift box which I indicated during check-out. Suitcase arrived - without any documentation, invoice, let alone a gift box. Was ordered a coupon in return that was worse than any coupon you would find after 1 min research. To summarize, avoid if you can and buy elsewhere!
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May 09, 2023
"Authentic Product & Arrived in Days"
Authentic Louis Vuitton arrived in days considering I'm in Australia. Very good customer service right through the process. Highly recommend
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May 08, 2023
"Great experience"
Excellent customer service. Very pleased with my order and super fast delivery. Highly recommend
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May 08, 2023
"Poor presentation"
This was my first purchase and I’m disappointed. The LV bag I got for my husband’s birthday is great, I’m not having any issues. I had requested a personalized gift box with his name and a note included as it was offered at the checkout. Not only it didn’t come in a personalized box it came in a dirty beat up box that is possibly one of the boxes that have been used. I just think something luxury like LV should have a better packaging especially if a gift box was requested. I now have to figure this out on my own. The email I sent to customer service was ignored.
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May 07, 2023
"I didn’t receive my order till now"
I didn’t receive my order till now
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May 07, 2023
"Festive packing box"
Delivery was fast and packing box was festive inside. The item came with return labels which I thought was thoughtful and efficient.
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May 07, 2023
"Fast shipping and easy returns."
Fast shipping and easy returns.
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May 07, 2023
"Really fast and decent delivery"
Really fast and decent delivery
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May 07, 2023
"Super fast delivery ! Love the packaging"
Was a bit skeptical but honestly the whole process couldn’t have been smoother! Was delivered 4 days before estimated delivery date and the packaging is lovely and I absolutely love my purchase !
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May 07, 2023
"I didn’t receive the package as…"
I didn’t receive the package as expected. There’s always issue with custom clearing. Packages got returned back for multiple times already.
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May 07, 2023
"First Time - definitely recommend"
I had Never heard of this website before so was a little sceptical but after reading such good reviews I decided to give it a go and so glad I did. I got a really good deal, everything was really smooth, the item was perfect and delivered really quickly packaged really nicely. Deffo recommend.
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May 06, 2023
"Huge choice of luxury items"
Huge choice of luxury items, friendly customer support and prompt shipping.

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